Privacy Policy

1. Introduction

Smart Arcane ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website smart-arcane.com and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company or institution name and role
• Communication preferences
• Information provided in forms, surveys, or correspondence

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location information
• Browser type and version
• Device information
• Usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our services
• Processing orders and managing customer relationships
• Sending newsletters and marketing communications (with consent)
• Responding to inquiries and providing customer support
• Improving our website and services
• Complying with legal obligations
• Protecting against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting business
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through our cookie banner or your browser settings. For more information, please see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: